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Even the rich and wealthy can lose everything when their insurance claim is denied.

Risk Management Lessons Learned from the Aftermath of the Canucks Riot

Pacific Car Rentals was one of the first few businesses hardest hit by the rioters after the Canucks' game 7 loss in Stanley Cup finals.
I took a special trip this morning and walked down Granville Street – through the areas hardest hit by rioters from last night’s Stanley Cup loss.  For the most part, the street was cleared of garbage and burnt-out vehicles thanks to the city crews that worked throughout the night to clean up the downtown core and the countless volunteers who came out to scrub and sweep.  Unfortunately, there were still many stores that were boarded up: most notably, The Hudson’s Bay, London Drugs, Budget, Sears, Blenz, and Future Shop.

Motel Owner’s Property Burns to the Ground

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A few weeks back, I received a submission from a broker requesting a quote for a motel & RV park owner.  The motel consisted of about three buildings – two were older one-storey frame lodgings built in the 1940’s and one was brand new.  In their loss history declaration, it was stated that the new building was a reconstruction of an older building that burned to the ground through no fault of the owner.  Apparently, an out-of-town hockey team lodged at the motel for a few nights.  On one particular afternoon, the players returned to their rooms

Sewer Backup Claim Causes Damage and Reveals Future Problems

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I’m just about ready to close the underwriting file on a sewer backup claim for a particular client. The insured owns a stratified residential property on the North Shore in a higher elevation zone.  The home is a slightly older frame building constructed in the 1960’s and the insured rents out to tenants on a regular basis.  Last year, during a few days of moderate rain, the sewer backed up into her main floor finished suite.  The resultant damage caused over $80,000 in property damage.  After the loss investigation, it was discovered